I am really disappointed as a product in Carbonite. I bought their back-up service to safeguard my material if I actually had pc troubles. Well my program crashed and I had to purchase a brand new PC. I thought no problem, I Have been spending so it is not a complete disaster Carbonite to back-up my documents. BOY WAS I WRONG, Carbonite can’t (or wont because of some new plan) assist with downloading your files from their site. I could see all my files on the Carbonite site in safe-keeping for me….merely can’t down-load. And it’s not up to them to assist me down-load my docs to a third party applications like Microsoft suite although in the thoughts of Carbonite they’ve backed up my stuff. They inform me they they cannot assist with downloading but will send an email on how to down-load my docs with directions. Up to now the e-mail directions have not been useful. I eventually located some guy who restored my PC that was old and I am downloading my stuff right off my PC that was aged. Thank goodness I was able to locate a technology guy that is sharp able to resolve my aged PC. In the meantime, I’m going to try and ask for a pro rated termination of my present membership from Carbonite so I may purchase an external drive….itis not as they provide a usable service finance.yahoo.com.
I don’t-get what this service is for. It sucks. Because it will give you a false awareness of security utilize some thing else.
The product is horrible. I am on my second 2-year agreement (assessed shortly after I got it as to what it had been copying), and let it do its thing for 1 . 5 years. I use my pc for every thing, all day long, and it was always both scanning or copying, so I decided it was functioning. Well, Apple only unexpectedly wiped my drive while doing other repair work, and come to find out Carbonite hadnot backed up anything for over 10 days, and never overhauled certain directories. For instance, anything that had actually been on my background for JUST TWO YEARS is in the Background Folder on Carbonite back-up, yet nothing I desired in the past 20 days. Didn’t back-up certain other directories and any Programs.